Shipping & Returns
We offer free shipping worldwide on orders over a certain amount and accept returns and exchanges within a 21-day period.
We process orders within 1-5 working days. We use DHL and other similar couriers, so shipping takes about 2-5 days to arrive (subject to local customs procedures if you are located outside of the EU)
Please see the shipping rates in the table in your local currency:
| Country | In local Currency | Free shipping from 360 € | Express Shipping | Orders below 69 € | Orders above 70 € |
| UK | GBP | 320 | 40 | 15 | 20 |
| CH | CHF | 340 | 40 | 15 | 20 |
| NO | NOK | 4200 | 500 | 200 | 300 |
| CA | CAD | 590 | - | 30 | 50 |
| AU | AUD | 600 | - | 40 | 70 |
| US | USD | 450 | - | 25 | 40 |
| SE | SEK | 4000 | 400 | 100 | 200 |
| DK | DKK | 2800 | 200 | 100 | 100 |
Other region shipping rates:
| Destination | Cost | Delivery time | Carrier |
| Baltic states | 5-15 € | 2-5 days | DHL, Omniva or similar |
| European Union | 5-15 € | 3-7 days | DHL, FedEx or similar |
| Rest of the world | 20-35 € | 3-7 days | DHL, FedEx or similar |
Please note! Our orders may require a signature to ensure safe and secure delivery. If you won’t be home to sign, please consider using your work/different address
Please submit your return requests at our return portal: https://returns.rainsisters.com/