Ordering details

Shipping, Returns & Exchanges

We offer free worldwide shipping on orders over certain amount.

For full shipping information and rates please visit Shipping & Customs page. You can return and exchange your order within 21 days of receiving it.
We mainly ship with DHL or similar courier partners.

Please note! Our orders may require a signature to ensure safe and secure delivery. If you won’t be home to sign, please consider using your work/different address.

Depending on your shipping country, customs and taxes may apply:

  • European Union (EU) – No additional customs fees. VAT is included in the order total.
  • United Kingdom (UK), United States (US), Norway, Switzerland, Australia, Canada – No additional taxes or customs duties expected at checkout or at delivery.
  • Other countries – Duties and taxes may apply according to local regulations. Our shipping partners may contact you to complete necessary customs clearance procedures.

    Submit your return request via our returns portal here: https://rainsisters.loopreturns.com/